CourseMate App

︎ STUDENT COURSE EXPLORATION @CMU



Timeline: Fall 2020
︎︎︎ Primarily worked remotely due to COVID.

CourseMate is an app that helps students navigate both their personal and academic interests in their course explorations. This is especially relevant, as students enter Carnegie Mellon University with a different interests and passions but only to end up struggling to find courses outside of their major.


UX RESEARCH / UI DESIGN / VISUAL DESIGN

TEAM
PROGRAMS
MY ROLE


Caitlyn Baensch, Alison Hu, Francis Park
Figma, Adobe Illustrator, Miro
User + Design Research, UI/UX, Visual Branding








RESEARCH  ︎ What do we need to know?

Discovering courses that fall within your passions and interests outside your major can prove to be difficult, as Carnegie Mellon’s courses are compartmentalized by the different major departments/schools. To kickstart our research, we first brainstormed our problem space by creating a mess map of everything we know and should consider. At this initial point of the project, the broader topic we focused on was ‘work-life balance’ within the scope of college.


To kickstart our research, we first brainstormed our problem space by creating a mess map of everything we know and should consider. At this initial point of the project, the broader topic we focused on was ‘work-life balance’ within the scope of college.


After getting the general direction of our problem space, we then moved onto ways we could collect user research from students around campus. Two primary ways we ended up deciding on were interactive surveys (boards stuck on a bulletin that could be interacted with using pushpins) and remote interviews with transfer students and academic advisors from different departments.



Student Interview Questions
  1. What made you decide to transfer?
  2. What were some of the biggest challenges you faced when deciding/trying to transfer?
  3. What/who was most helpful in your transfer process (advice, decision-making etc)?
  4. Are you satisfied with your decision to transfer?

You can view student interview notes here:
︎︎︎ i. / ii. / iii. / iv.

And academic advisor interview notes here:
︎︎︎ i. / ii.


︎︎︎ A snapshot of some of brainstorming + research!




PROBLEM SPACE  ︎ What did we find out? 
After collecting our research, we discovered that a good percent of students feel that they are not content with their current focus of study and are indeed interested in exploring outside their major. However, they are oftentimes unsure of how to search for those courses, or are unaware of what options there are. Student-to-student communication was also said to have played a major role in promoting exploration. However, even if students find courses that match their interests, many experience difficulty finding courses that match their working styles.

As such, from these findings we identified three pain points:




PROTOTYPING DESIGN SOLUTIONS  ︎ Brainstorming through wireframing.

After identifying the pain points, we then began the prototyping process of our course search platform. We wanted the brand of our platform to be fun and lighthearted, to make it feel welcoming to the students. We started by first brainstorming + sketching wireframes, and then brought it to life through Figma prototyping.





LOGO DESIGN:





︎︎︎ Here’s an overview of our research, findings, and solution! (Can click to enlarge).
︎︎︎︎  ︎︎︎︎